Salesforce will announce next week two new capabilities designed to make its AI agents more versatile and useful for businesses, Axios has learned. Why it matters: Salesforce faces growing competition ...

This open ecosystem enables a company’s Agentforce to complete complex tasks that require chaining together actions across Salesforce and a broad network of third-party systems and agents Partners ...

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...

Simulation environments, agent-to-agent ecosystems, and ambient intelligence will be at the heart of the Salesforce product ...

Salesforce has been adding new features and capabilities since the launch of its AI agent platform a year ago at a furious pace. Today, Salesforce added two new agents, one to handle security issues ...

Adobe (NASDAQ: ADBE) and Salesforce (NYSE: CRM) both reported earnings showing software giants racing toward AI through completely different routes. Adobe embedded generative tools into its creative ...

Salesforce’s revamped Slackbot adds MCP agent routing, desktop actions, voice, Slack CRM and more innovations that can ...

Cloud services giant Salesforce, which until recently functioned primarily as a CRM backbone for voice-based BPO vendors, has now entered the contact center market with the launch of its AI-driven ...

SAN FRANCISCO — As the Trump administration shrinks the federal workforce, the private sector is developing artificial intelligence that could fill in gaps — specifically, agentic AI, technology that ...

Salesforce has chosen Enterprise Connect 2026 as the launch venue for Agentforce Contact Center, its native, agentic contact center as a service (CCaaS) solution. In a newsroom post today, the company ...